Having issues with my shopping cart order.

I was checking out and quite not sure what happened, i had to refresh my pc and lost the checkout page no emails no records need help please.

Thank You for letting us know about this issues.

With you account name, email, and time of incident and I will be able to assist you.

{Re: Ok, our database shows your incident i will now provide you with access sorry about this.}

PS. All issues can be solved only if communicated correctly.